Contact

We’d love to hear from you! Whether you have a question about your order, need help choosing a product, or just want to share your feedback — we’re here to help.

📧 Email Support

For all order-related and general inquiries:

Email: support@urbansquare.shop

(We typically respond within 24-48 hours on business days.)

📞 Call / WhatsApp Support

Need quick help? Reach us on:

Phone / WhatsApp: [Your Contact Number]

Available: Mon–Sat, 10 AM – 7 PM (IST)

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.